God job Seattle!👍
Although the law does not define what a reasonable policy should look like, it says the companies should not deactivate drivers for failing to drive enough hours, falling below a minimum customer rating or turning down ride offers and deactivation should not be based on the results of a background check or driver record, except in egregious circumstances.
Wait what? This sounds rather extreme. I suppose Uber could have some sort of mechanism for evaluating driver performance other than customer ratings, but I’m not sure what that could be in practice.
If costumer reviews/ratings were ever actually useful in any way you could make an argument for it.
But they’re a huge mess abused all over.
It could be comparing travel times/routes although those kinds of comparisons get complicated pretty quickly and can potentially incentivize dangerous driving. Ratings have the same issue, just pointing out there are other factors that could be used.
One of the main reasons that ratings are one of the worst methods of evaluating employees that interact with the public is that they tend to be impacted by people’s unconscious racism and sexism.
Crocodile tears 😂
