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Joined 1 year ago
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Cake day: July 8th, 2023

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  • Leadership definitely drives a lot, but even with bad leadership a PM can and should do a lot to help here. I spent 5 of my years of PMing with an operations org that drove every big decision and I still did everything I could to protect my devs. I ended up in major burn out from it multiple times, but I don’t regret it.

    Alerts that are waking devs up in the middle of the night have a user impact too, and a PM can and should communicate that impact and risk to the business side as part of why it needs to be prioritized. Alternatively, there might be a reason that the UI change is ultimately more valuable, and it’s the PM’s job to communicate why that is the priority to their devs. If developers with a Product team ever truly believe the reason they’re building something is just “because [insert team here] is excited about it,” then the PM failed at a critical responsibility.



  • H&R Block has prioritized these worker-focused things since 2020, and in the past year its stock price has frequently broken its record high since going public in 1962. Its CEO has been interviewed by Fortune magazine about his commitment to keeping a “work from anywhere” policy at the company. The business is “winning” by the most public metric used to determine that, and I think their commitment to these exact things is a big part of why.

    It’s amazing: when you treat employees like human beings, you tend to have better employees, and better employees make you more successful. /shocked pikachu face


  • There are some demographics where its usage is extremely common. I’ve come across multiple people who are on FaceTime calls while in public. Just walking around on video and speaker, talking to someone else. I can’t conceive of using it this way, but in some social circles it’s totally normalized.

    This page has some interesting quotes. Reading through, it sounds like it’s hovering at or below the top 5 most common video chat tools. There’s a lot of bias towards quotes about 2020 usage so that’s obviously skewed, but that year at least 9-25% of various demographics were cited using FaceTime daily.

    I use FaceTime 2-3 times a year to talk to my nephew, and maybe 3-5 times a year to screen share or show my mum things. But I do use Teams video calls literally 5 days a week (I try to avoid the video part when I can, but there are a few in leadership who really push for it. My company is never doing RTO, so I’ll accept a bit of video calling for the sake of permanent WFH!).