Twenty years after President Bush laid out his vision for electronic health records, the U.S. has spent $100 billion for systems that keep doctors and nurses glued to their screens

  • Boomer Humor Doomergod@lemmy.world
    link
    fedilink
    English
    arrow-up
    16
    ·
    3 days ago

    My fiancé works at a vet clinic that uses it and she says the doctors love it. The customers, however, don’t like that there’s an AI that listens to their visit so they just say it’s “software”

    • tyler@programming.dev
      link
      fedilink
      English
      arrow-up
      15
      ·
      3 days ago

      Transcription software has existed for decades and has no need for AI. It doesn’t need to interpret anything you’re saying, shoving AI into it is literally just making things worse.

      • Photuris@lemmy.ml
        link
        fedilink
        English
        arrow-up
        8
        arrow-down
        1
        ·
        edit-2
        3 days ago

        In this particular use case, no. The LLM not only transcribes, but it summarizes, drafts, and categorizes as well (ICD-10 codes, cross-referencing medical history, etc.).

        Very useful for overworked and under-resourced healthcare workers.

        Look, AI bolt-ons to existing software and processes often do suck. But this specific instance is a real positive use-case.

        Every technology has a place where it’s useful - with LLMs, it’s just mostly been “let’s throw it at everything.” In most cases, it’ll fall away as useless, and a few cases, it’ll stick where it really adds value.